09 September 2013

Family Tree Maker 2014 Upgrade is Available!!

I'm a sucker for upgrades... If i'st supposed to work better and faster with more features and benefits, I'm in! I've been using Family Tree Maker since 1998 when I bought the software at Circuit City. Remember Circuit City??

Ever since then, whenever an upgrade has been offered, I'd wait until the bugs were worked out. You know, at least a couple of days. Then I'd buy the software, usually a CD that had to be mailed. But lately, I need instant gratification: The "Download Now" button!!

I guess that part of me was hoping that the upgrade would clear up some glitches, some problems, some quirks I've had with a "NOT RESPONDING" error message in FTM 2012. So not only am I a sucker for upgrades, I'm a wishful, magical thinker as well.

OK, I spent the money (for the download AND the CD that they'll mail to me...I hope) and now I've got it all installed and the files open very nicely and I can get back to work, right?

Wrong! Whenever you upgrade FTM, you have to "Register" your new software. You have to do register so that all the features work. And there lies tonight's problem. The singular feature that I need to work is the "CLICK HERE TO REGISTER" feature. Right next to it, there's a "REGISTER LATER" button. But I don't want to register later! I want to register now. Unfortunately, the software has a mind of its own and it has decided that I cannot register now, I'll have to register later. Perhaps that will be after I call tech support in the morning and wait for XX minutes as all their technicians are currently assisting other customers!! But not to worry, my call will be answered as soon as an agent becomes available.

So, I guess I've found a new glitch, a new problem, a new quirk!

More to come....

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